State Farm® Insurance Agent Mark Marshall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Glenn Oliveira
July 24, 2026
5
out of
5
rating by Glenn Oliveira
"Everyone's always very pleasant and help fullhelp , i don't know if everyone realizes that I've had State Farm Insurance since I was 16 years old. Of course, they dropped me once, and I came back."
Rosemary Go
July 18, 2026
5
out of
5
rating by Rosemary Go
"Edward at State Farm went beyond the 5 star review. Patient friendly and knowledgeable."
Michelle Peterson
July 16, 2026
5
out of
5
rating by Michelle Peterson
"Awesome people and prices!!!"
Nancy Britton
July 14, 2026
5
out of
5
rating by Nancy Britton
"The agent (Edward) was great at explaining the policy and worked to find what I need."
We responded:
"Thanks for the fantastic review Nancy! Your support means so much to us. Thank you for taking the time to share your experience, we look forward to serving you again soon."
Verna Behm
July 6, 2026
5
out of
5
rating by Verna Behm
"Good service, and update. Very helpful, informative and friendly service."
We responded:
"Thank you for the fantastic review Verna!
Your support means a lot to us and we're so grateful for your positive feedback!
Thank you for taking the time to share your experience, and we look forward to serving you again in the future."
John Rickert
July 2, 2026
5
out of
5
rating by John Rickert
"Great service. They act like they want to keep my business."
We responded:
"Thank you for your review John! We are so pleased to hear you were satisfied with good price and great service. Your support is very appreciated and we look forward to serving you again in the future."
Sarah Combs-Meade
May 30, 2026
5
out of
5
rating by Sarah Combs-Meade
"Becky was so helpful(as always 🙂). She helped us get our rates lowered!! We can't thank her enough!"
We responded:
"Thank you so much for your kind words Sarah! We’re so happy to hear that you had a great experience with Becky! Our team strives to provide exceptional service and knowing that she met your expectations truly means a lot to us, and to her. We appreciate your support and look forward to serving you again in the future!"
Dustin Laster
May 30, 2026
5
out of
5
rating by Dustin Laster
"Overall great experience Michael went into very good details of all of my options and gave me the correct breakout and helped me get the best amount for my buck"
We responded:
"We are thrilled to hear that Michael could provide you with all that you needed, and for a great price! Thank you for taking the time to leave such a positive review. We truly appreciate your trust and we look forward to serving you in the future!"
Becky Jones
May 30, 2026
5
out of
5
rating by Becky Jones
"Becky is my favorite! Always helpful, always kind!"
We responded:
"Hi Becky! Thank you so much for leaving us a 5-star rating! We truly appreciate your support. We are so glad that you are pleased with your service and look forward to serving you in the future!"
Jared Hall
May 28, 2026
1
out of
5
rating by Jared Hall
"As soon as they get your payment info they stop answering the phone. They have failed to provide proof of insurance for an accident I was in and it's been so long I can't get the document online. Because of this, a lean has been filed on my car, and it's up to me to figure out how to gwt the documents, and make it right."
Shannon Biamonte
May 26, 2026
5
out of
5
rating by Shannon Biamonte
"Carmen has always been so very responsive and helpful. Over the years we have bought and sold vehicles and houses and added life insurance etc. She has always made it so easy on us with just a few questions. I appreciate her help!"
We responded:
"Thank you so much for your kind review, Shannon! We're so glad to hear that Carmen was able to assist you with all your insurance needs. She is truly an asset to our team, and it’s always wonderful to hear that her efforts are appreciated. We’re grateful for your support and look forward to serving you again soon!"
Gail Quinones
May 26, 2026
5
out of
5
rating by Gail Quinones
"Came in to fill out paperwork that I couldn’t figure out and Andrea was helpful in getting Becky to help me. I always have a wonderful experience on the phone and in person. Thanks again."
Jerry Campbell
May 26, 2026
5
out of
5
rating by Jerry Campbell
"Added a new vehicle to my policy! Super easy! Thankyou Carmen Russel"
We responded:
"Thank you so much for your kind review, Jerry!
We're so glad to hear that Carmen was able to assist you. We're thrilled to know she made such a positive impact, and quickly too!
We’re so grateful for your support and look forward to serving you again soon."
William Leach
May 20, 2026
5
out of
5
rating by William Leach
"We needed same-day coverage on a vehicle that would have usually taken much longer. Michael Coulter expedited the process and totally came through for us. Thank you Michael!"
We responded:
"Wow, thank you for such a glowing review, William!
We’re so happy to hear that you’re satisfied with Michael's efficiency with your coverage.
Feel free to reach out anytime. We look forward to serving you in the future! Thanks again for your support!"
Olivia Williams
May 16, 2026
5
out of
5
rating by Olivia Williams
"Edward is great to work with. Super friendly, always trying to find the best deals for us, never putting the pressure on."
We responded:
"Hi Olivia!
Thank you so much for your positive review! We’re so glad to hear that you had a great experience with Edward. He's a great guy.
Your support means the world, and it’s always a pleasure to serve customers like you. We look forward to serving you again!"
Ego Poenio Super Vos
May 16, 2026
5
out of
5
rating by Ego Poenio Super Vos
"Carmen at Mark Marshall's office is a godsend. She has been helping me handle a variety of insurance needs and claims for almost 20 years. She has endless patience and keeps working with me until everything is setup exactly the way I want it. Carmen is great, but every person I have come in contact with at Marshall's office has been pleasant, helpful, and willing to do whatever is needed to get my problems resolved. I highly recommend this office for your insurance needs."
We responded:
" WOW! Thank you so much for your kind review!
We're so glad to hear that Carmen continues to be a godsend for you! She is truly an asset to our team, and it’s always wonderful to hear that everyone's efforts are appreciated. We’re forever grateful for your support and look forward to serving you again soon."
Pedro Rivera
May 11, 2026
5
out of
5
rating by Pedro Rivera
"Carmen was amazing. She ran a lot of options for us to get the best price and updated info for us. She was really through and knew her job well."
We responded:
"Thank you for your amazing review Pedro!
We’re so happy to hear that Carmen was able to make your experience special. She works hard to ensure every customer feels valued, and we’re grateful that you noticed her dedication and care. Your feedback keeps our team motivated, and we truly appreciate your support!"
Kelli Vondrachek
May 1, 2026
5
out of
5
rating by Kelli Vondrachek
"Great service and great deal on my car insurance. Kudos to Michael"
We responded:
"Thank you for sharing your positive experience Kelli!
We’re delighted to hear that you’re satisfied with the quality of service provided by Michael.
We truly appreciate your feedback. We’re always here to help and we look forward to serving you in the future!"
Linda Martin
April 30, 2026
5
out of
5
rating by Linda Martin
"I got my page of my Renters Insurance and it was fast!!🤩"
We responded:
"We can’t thank you enough for your wonderful review Linda!
We're so happy you were satisfied with the quick turnaround for your insurance coverage. Your continued trust in us means the world. "
Diane Kupka
April 23, 2026
5
out of
5
rating by Diane Kupka
"I always get great, friendly and prompt service. Becky is my favorite!"
We responded:
"Hi Diane, thank you so much for your kind review! We're so glad that Becky was able to assist you. We’ll be sure to pass along your feedback to her. We’re grateful for your support and look forward to serving you again soon!"
Ruth Weston
April 17, 2026
5
out of
5
rating by Ruth Weston
"Edward was quick to respond on a policy change and a new policy both within weeks of each other. I very much appreciate the quick action and replies to my questions. Thanks for all your help!!"
We responded:
"Thank you for your amazing review Ruth! We’re so happy to hear that Edward was able to make your experience quick and easy. We’ll be sure to share your kind words with him. It’s feedback like yours that keeps our team motivated. We truly appreciate your support!
"
Diana Burns
March 30, 2026
5
out of
5
rating by Diana Burns
"Great insurance office for your vehicle needs. Yes, I would recommend them to anyone. Great customer service."
We responded:
"Thank you for sharing your positive experience us Diana! We’re grateful to hear that you’re satisfied with Becky's service. You inspire our team to work hard, we appreciate your support and recommendation to others in the community!"
Diana Burns
March 30, 2026
5
out of
5
rating by Diana Burns
"Great place to get Auto/ Home/ Life Insurance. Great customer service every time I have a question for my Agent (Becky McCarroll) and Online payment is easy to use. I recommend this State Farm Office in even our Facebook Community Pages."
We responded:
"Thank you so much for your amazing review and support!"
Meg Stanko
March 27, 2026
5
out of
5
rating by Meg Stanko
"Everyone at Mark Marshall - State Farm Insurance is helpful, understanding and extremely capable. I trust them because they’ve earned that trust."
We responded:
"Thank you so much for your kind words Meg! We’re so happy to hear that you have had great experience with our team. We strive to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future."
Kathy Qunniford
March 26, 2026
5
out of
5
rating by Kathy Qunniford
"Andrea was very helpful and efficient! She had everything ready for me when I came in! Thank you, Mark, for hiring friendly, knowledgable, competent people!!!"
We responded:
"Hi Kathy! Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that Andrea provided you with outstanding service. She consistently goes above and beyond to ensure our customers have a positive experience. Your feedback is very much appreciated.
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