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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shannon Biamonte

May 26, 2026

5  out of  5
rating by Shannon Biamonte
"Carmen has always been so very responsive and helpful. Over the years we have bought and sold vehicles and houses and added life insurance etc. She has always made it so easy on us with just a few questions. I appreciate her help!"
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Gail Quinones

May 26, 2026

5  out of  5
rating by Gail Quinones
"Came in to fill out paperwork that I couldn’t figure out and Andrea was helpful in getting Becky to help me. I always have a wonderful experience on the phone and in person. Thanks again."
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Jerry Campbell

May 26, 2026

5  out of  5
rating by Jerry Campbell
"Added a new vehicle to my policy! Super easy! Thankyou Carmen Russel"
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William Leach

May 20, 2026

5  out of  5
rating by William Leach
"We needed same-day coverage on a vehicle that would have usually taken much longer. Michael Coulter expedited the process and totally came through for us. Thank you Michael!"
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Olivia Williams

May 16, 2026

5  out of  5
rating by Olivia Williams
"Edward is great to work with. Super friendly, always trying to find the best deals for us, never putting the pressure on."
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Ego Poenio Super Vos

May 16, 2026

5  out of  5
rating by Ego Poenio Super Vos
"Carmen at Mark Marshall's office is a godsend. She has been helping me handle a variety of insurance needs and claims for almost 20 years. She has endless patience and keeps working with me until everything is setup exactly the way I want it. Carmen is great, but every person I have come in contact with at Marshall's office has been pleasant, helpful, and willing to do whatever is needed to get my problems resolved. I highly recommend this office for your insurance needs."
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Pedro Rivera

May 11, 2026

5  out of  5
rating by Pedro Rivera
"Carmen was amazing. She ran a lot of options for us to get the best price and updated info for us. She was really through and knew her job well."
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Kelli Vondrachek

May 1, 2026

5  out of  5
rating by Kelli Vondrachek
"Great service and great deal on my car insurance. Kudos to Michael"
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Linda Martin

April 30, 2026

5  out of  5
rating by Linda Martin
"I got my page of my Renters Insurance and it was fast!!🤩"
We responded:
"We can’t thank you enough for your wonderful review Linda! We're so happy you were satisfied with the quick turnaround for your insurance coverage. Your continued trust in us means the world. "
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Diane Kupka

April 23, 2026

5  out of  5
rating by Diane Kupka
"I always get great, friendly and prompt service. Becky is my favorite!"
We responded:
"Hi Diane, thank you so much for your kind review! We're so glad that Becky was able to assist you. We’ll be sure to pass along your feedback to her. We’re grateful for your support and look forward to serving you again soon!"
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Ruth Weston

April 17, 2026

5  out of  5
rating by Ruth Weston
"Edward was quick to respond on a policy change and a new policy both within weeks of each other. I very much appreciate the quick action and replies to my questions. Thanks for all your help!!"
We responded:
"Thank you for your amazing review Ruth! We’re so happy to hear that Edward was able to make your experience quick and easy. We’ll be sure to share your kind words with him. It’s feedback like yours that keeps our team motivated. We truly appreciate your support! "
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Diana Burns

March 30, 2026

5  out of  5
rating by Diana Burns
"Great insurance office for your vehicle needs. Yes, I would recommend them to anyone. Great customer service."
We responded:
"Thank you for sharing your positive experience us Diana! We’re grateful to hear that you’re satisfied with Becky's service. You inspire our team to work hard, we appreciate your support and recommendation to others in the community!"
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Diana Burns

March 30, 2026

5  out of  5
rating by Diana Burns
"Great place to get Auto/ Home/ Life Insurance. Great customer service every time I have a question for my Agent (Becky McCarroll) and Online payment is easy to use. I recommend this State Farm Office in even our Facebook Community Pages."
We responded:
"Thank you so much for your amazing review and support!"
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Meg Stanko

March 27, 2026

5  out of  5
rating by Meg Stanko
"Everyone at Mark Marshall - State Farm Insurance is helpful, understanding and extremely capable. I trust them because they’ve earned that trust."
We responded:
"Thank you so much for your kind words Meg! We’re so happy to hear that you have had great experience with our team. We strive to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future."
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Kathy Qunniford

March 26, 2026

5  out of  5
rating by Kathy Qunniford
"Andrea was very helpful and efficient! She had everything ready for me when I came in! Thank you, Mark, for hiring friendly, knowledgable, competent people!!!"
We responded:
"Hi Kathy! Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that Andrea provided you with outstanding service. She consistently goes above and beyond to ensure our customers have a positive experience. Your feedback is very much appreciated. "
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Vicki Ulery

October 2, 2025

5  out of  5
rating by Vicki Ulery
"Jessica is awesome! The office is clean, the receptionist polite and very helpful. My entire family has insurance for either home, auto or both. They respond as quickly as they can when leaving messages, via phone or email. Their website doesn't glitch like others do. I plan on continuing with them, as long as their rates are competitive."
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allan Bender

January 9, 2025

1  out of  5
rating by allan Bender
"This Insurance agency is the worst I've ever had to deal with. They have people working there that don't have a clue on what they are doing. If you want to waste time and your money check it out."
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JR Namida

May 3, 2024

5  out of  5
rating by JR Namida
"Staff was very good, in assisting my move from Nevada to Oregon. Would recommend this office to anyone."
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Renee Calderon

April 28, 2024

1  out of  5
rating by Renee Calderon
"es un aseguranza ridiculamente cara no la recomiendo"
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Quilan Dutton

June 13, 2022

5  out of  5
rating by Quilan Dutton
"Been our insurance provider for a very long time. Always finding new ways to decrease our rates and save us money. Always friendly, and helpful at answering questions we have."
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Derek Vorseth

May 26, 2022

5  out of  5
rating by Derek Vorseth
"Great people good service been with them a long time"
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Angela Burks

April 8, 2022

1  out of  5
rating by Angela Burks
"Just trying to find something more price friendly... do not ever go to Mark Marshall's office thru state farm. Underwriting takes almost 3 weeks. The people their create issues and then don't help fix them instead laugh and call you stupid. Never use this office."
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Audrey Jarrell

April 19, 2021

5  out of  5
rating by Audrey Jarrell
"They do fine. Same as all State Farm."
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Josh Hartwick

April 1, 2021

5  out of  5
rating by Josh Hartwick
"Been with them long time great team"
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Barbara Hoyt

March 23, 2021

1  out of  5
rating by Barbara Hoyt
"Terrible customer service as they NEVER DID CALL ME BACK."